How to Moderate Comments Submitted to Your Site

Approve or mark pending comments as spam. NOTE This tutorial does not apply to PracticePlus sites created from 2015 onwards.

Open the Site Modules

Open the Site Modules

In your Dashboard side menu, click on Modules.

Open Comments

Open Comments

Now click on the Comments Module.

View Submitted Comments

View Submitted Comments

You are now able to view a list of comments that have been submitted to your website, along with the Date Submitted (1), submission Type (2), and other details. To the right of the submitted comments, you will see that there are two columns labelled 'State' (3) and 'Actions' (4).

Moderating the Comments

Moderating the Comments

You will see that the State of the submitted comments is set to pending by default.

Click on the Drop-down Menu

Click on the Drop-down Menu

Click on the drop-down menu to see the options available - you can change the state of the comment from pending to 'Approved' or 'Spam'.

Moderate in Bulk

Moderate in Bulk

If you have a lot of the same type of comment to moderate, you can use the Bulk Actions menu on the right, just below the comments list. Click on the check boxes (1) to select the comments you would like moderate, and then click on Bulk Actions (2).You will be able to choose from the following actions: Move to Pending, Mark as SPAM, Approve, and Delete.