How to add a new frequently asked question to the FAQ web app.
Add Your New FAQ
- Type your new FAQ into the FAQ Question text field.
- Type the answer to the FAQ into the FAQ Answer text area.
- To open the More Options drop-down menu, click on the blue arrow.
- Increase or decrease the Weighting of the FAQ. The higher the number you apply, the more importance will be given to the FAQ, and it will be displayed higher up in the list.
- Make sure your new FAQ is Enabled by clicking on this check box.