Modules: FAQs

How to add a new frequently asked question to the FAQ web app.

Open the FAQs web app

Open the FAQs web app

From the Dashboard Menu:

  1. Click on Modules
  2. Click on FAQs

Add a New FAQ

Add a New FAQ

Click on the grey Add FAQ button

Add Your New FAQ

  1. Type your new FAQ into the FAQ Question text field.
  2. Type the answer to the FAQ into the FAQ Answer text area.

More Options

More Options
  1. To open the More Options drop-down menu, click on the blue arrow.
  2. Increase or decrease the Weighting of the FAQ. The higher the number you apply, the more importance will be given to the FAQ, and it will be displayed higher up in the list.
  3. Make sure your new FAQ is Enabled by clicking on this check box.

Save Your New FAQ

Save Your New FAQ

Click on the blue Save button at the bottom of the window to save your new FAQ.